Refund Policy

Refund Policy

We strive to provide high-quality technology solutions and professional services to our clients. This Refund Policy outlines the terms and conditions under which refunds may be issued for our services.

Service-Based Refunds

Since our services involve custom development, consulting, and technology solutions, refunds are generally not applicable once the project work has started or resources have been allocated.

Project Cancellation

If a project is cancelled before the work begins, a partial or full refund may be considered depending on the agreement and the stage of the project.

Milestone Payments

For projects that are delivered in milestones, payments made for completed milestones are non-refundable once the deliverables have been provided and approved.

Client Responsibility

Clients are responsible for providing clear project requirements, feedback, and approvals on time to ensure smooth project delivery.

Changes to Services

Any additional changes or new requirements outside the original project scope may require additional costs and will not be covered under the refund policy.

Policy Updates

We reserve the right to update or modify this Refund Policy at any time. Any changes will be reflected on this page.

Contact Us

If you have any questions regarding this Refund Policy, you may contact us at:

Email: info@velvenix.com
Phone: +91 8074302881
Address: H No. 2-38/101, B Block, Lotus Homes, Ahmedguda, Cherial, Hyderabad – 501301, Telangana, India